We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you visit or make a purchase from our website.

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By using this site, you agree to the practices described below:

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Information We Collect

When you visit our site, we may collect certain information automatically, including your device type, browser, IP address, and how you interact with the site. This helps us understand how our website is used and improve the overall experience.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, and payment details. Payment information is processed securely through our third-party payment providers and is never stored directly on our servers.

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How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with you about your purchase or inquiries

• Provide customer support

• Improve and optimize our website and offerings

• Send occasional updates or marketing communications (only if you’ve opted in)

We do not sell, rent, or trade your personal information.

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Third-Party Services

We use trusted third-party services to operate our business, including payment processors, shipping providers, and analytics tools. These partners only receive the information necessary to perform their specific services and are required to handle your information securely.

Our website may also contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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Cookies & Analytics

Our site uses cookies and similar technologies to enhance your browsing experience and help us understand site usage. You may disable cookies through your browser settings, though this may affect certain site functionality.

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Email Communications

If you choose to subscribe to our mailing list, we may send you occasional updates about new arrivals, collections, or shop news. You may unsubscribe at any time using the link provided in our emails.

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Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or support business operations.

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Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. If you have questions or requests regarding your data, please contact us using the information below.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page.

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Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@shopgiovanna.com.